How to Create a Credit Policy #4 – Be Consistent

There needs to be a process in place, that follows a set pattern. Every customer or client should matriculate through the same process of being approved for credit, and the same process for processing their account. Be fair, and consistent, avoiding favoritism. You never know when you treat someone with favoritism, how or when that becomes public knowledge, it creates the risk of other companies either following the same path expecting exceptions, or worse, customers feeling that they were cheated and subsequently leaving you.

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